Curriculum Development & Delivery
Development & Delivery
The Force Development Flight (FSD) updates existing training and pioneers new courseware using state-of-the-art software and hardware. We work directly with our customers to gather relevant information to make course improvements or develop content required to support different missions.
General questions regarding course scheduling should be directed to your training monitor or supervisor. For questions regarding institutional training, contact the Curriculum Development & Delivery Unit Chief.
CURRICULUM DEVELOPMENT & DELIVERY
How to enroll
These classes are open to military and civil service employees.
Select the course name and number
Request your supervisor’s approval (it’s best to have this in email)
Work with your Training Monitor or Training Manager to submit a request for the class
Once specific courses minimum number of allocation requests met, you will be notified of your upcoming training.
Courses We Offer
This three-day skill-based course helps participants learn Plain Language Writing skills essential for effective
government writing. Course content comes from the Plain Language Writing Act, Federal Plain Language
Guidelines, DoD instructions, and Air Force instructions.
Instructors teach concepts using interactive facilitation, sample explanations, and hands-on activities. Students
apply what they learn in a computer-lab so they can practice and see how their skills are improving.
Class eligibility requirements include familiarity with Microsoft Windows, a working knowledge of PC computer
use, and experience using at least one current Microsoft Office application. These requirements assure students
come to class prepared to meet the course proficiency requirements.
Successful course completion requires students to accurately complete class assignments. Students who don’t
meet this requirement receive a grade of incomplete and must retake the class to receive course credit.
This two-day course is for Hill AFB employees needing basic Microsoft Excel skills. The course teaches the basics of navigating the Excel user interface, viewing and managing worksheets, editing workbooks, using basic formatting, inserting objects, working with basic formulas, and printing and distributing worksheets. Exercises spread throughout the course facilitate information retention.
This two-day course teaches Microsoft Excel 2016 intermediate level skills. Topics include working with charts, using intermediate formulas, managing data, working in tables, using intermediate formatting, and collaborating with Excel.
This 4-hour training provides participants with the knowledge and skills to assemble and present professional meetings for all levels. No equivalencies or waivers available unless participants complete the same course within 5 years. Previous course number was MHPPER0002850SU. This is an equivalent course; if students had taken this, there is no need to take it again. Classes require a minimum of 10 students but can have no more than 18.
This training provides employees with tools to identify principles and facts related to competency-based
interviewing and the Situation, Task, Action and Result (STAR) concept to prepare them for job interviews. The
course will teach Competency-Based Interview questions and familiarize the student with required competencies
as well as the responsibilities of the candidate during the interview. The course also provides an opportunity for
students to apply their skills in a mock interview setting. Classes require a minimum of 12 students.
The course trains participants to prepare and deliver effective presentations. Content includes objective creation,
lesson plan development, visual aid creation, communication skills, components of an effective presentation, and
brief evaluation methods. Students apply the class principles by presenting a short informal lecture, briefing, or
demonstration performance. Class size is limited to eight students.
This workshop provides DPMAP employees with the tools to provide properly constructed input to their
supervisors for year-end review/appraisal. Students must bring a copy of their Performance Plan (PP) to the class
as the instructor will explain how to write statements justifying the Fully Successful and Outstanding standards on
the plan, and students will practice with their own PP. When conditions permit, instructors will explain/show
students how to upload inputs to the MyBiz tool.
Formerly known as the 8-Step Problem Solving Method, this training helps participants develop critical thinking
cultures to improve work processes. In the course, attendees learn to solve day-to-day work area problems
regardless of organizational level and to apply CPI methods. This problem-solving approach is the framework for
the application of all CPI approaches, methodologies, tools, and techniques available to the practitioner.
Instructors emphasize Practical Problem Solving during accession and PME courses.
This course is designed for all Hill AFB personnel wanting guidance with understanding, preparing, and writing federal style resumes. The course teaches how to navigate federal job postings, build, write, and format federal resumes, and helps you put it all together using the USA Jobs website. Exercises spread throughout the course facilitate information retention. This course requires a minimum of 4 students and maximum of 15 students per instructor.
This training supplies the tools to handle most difficult and important conversations, teaches the best approach to
communicating what’s on your mind, and achieves a positive outcome. Students learn how to make it safe to talk
about almost anything, to be persuasive, non-abrasive, and turn crucial conversations into the action and results
wanted. Students learn to develop individual effectiveness, strengthen teams, vitalize organizations, improve
communications, and enrich relationships.
This one-time, formal stand-up course provides the tools, techniques, and skills for solving the toughest
performance problems. This course teaches participants how to hold others accountable and skillfully confront
broken promises, failed commitments, and/or bad behavior using tools for understanding and influencing bad
behavior at the individual, group, and organizational levels. Using the tools discussed in this class, students can
solve problems in a way that creates buy-in and strengthens relationships. Those that have completed Crucial
Confrontations do not need to retake this course.
The 4 Lenses™ class helps participants identify their unique spectrum of personality variables. The variables affect
knowledge retention, personal awareness, and social competence. Students learn the four central temperaments
on which all personality styles are based and associate the colors Blue, Gold, Green, and Orange with different
temperaments. The course helps students understand, motivate, communicate, and succeed in their occupations.
This course, developed by The Arbinger Institute, allows participants learn how to implement a performance platform that enables them to operate with an outward mindset. They learn and apply four sets of tools: self-awareness tools that help them see when they might be operating with an inward mindset, mindset-change tools that they can apply to turn their mindsets outward; accountability tools that help them to operate in their roles with an outward mindset; and collaboration tools that teams can deploy together in order to operate with an outward mindset.
This course helps participants learn to implement a performance platform that enables them to operate with an outward mindset. Learn and apply four sets of tools:
- Mindset Change
This instructor-led course helps employees change the fundamental way they approach their jobs, relationships,
problems, and opportunities. By breaking common ineffective behaviors and tendencies down, participants learn
to create high levels of trust and develop strong interdependent relationships.
As participants see and think differently, they begin to act differently, and those actions produce superior results.
This sort of transformation is the key to turning organizations into places where effective people create lasting
The course describes methods to foster courage, take risks to achieve goals, bring projects to completion, and
unite teams under a shared vision, mission, and purpose. Participants learn to get the most important things done
first; encourage conflict resolution, and help individuals seek mutual benefit. As they work through the course,
participants learn to understand problems resulting in targeted solutions and promote better communications. As
communications improve, successful problem-solving increases.
Participants learn to ensure greater buy-in from team members and leverage the diversity of individuals to
promote continuous improvements and safeguard against burn-out and subsequent non-productivity. There is a
minimum class size of 8 and a maximum class size of 20.
Building and Busting Teams module briefly reviews three areas of building effective teams: team dynamics, how to build a team, and how to sustain and improve an existing team, to include teams working remotely. Participants are introduced to the behaviors which can build or bust a team. The lesson ends with a self-assessment designed to support future learning and growth. The Emotional Intelligence module introduces participants to the essential emotional intelligence skills that matter most for success in their sections. Participants examine different elements of emotional intelligence, then complete an activity which will outline methods to improve the four commonly used emotional intelligence skills.
The AFMC SDC curriculum helps prepare first-line supervisors to lead, clearly communicate expectations, improve
retention, and increase organizational performance. This course complements current developmental efforts to
include the Air Force Mandatory Supervisor Training (MST), Career Field training, and the annual Civilian
Developmental Education (CDE) opportunities, which collectively serve as investments in our supervisor’s
development and posture them for success.
This course provides interviewers and interviewees with tools to identify principles and facts related to
competency-based interviewing and the Situation, Task, Action and Result (STAR) concept. In addition, leader
competencies will be discussed. Students will develop basic interview questions and discuss the responsibilities of
the Panel Lead, Panel Member, and Interviewee. In addition, the course will also provide an opportunity for
students to role-play as a Panel Lead, Panel Member, and Interviewee.
The AFSC SDP curriculum ensures first-line supervisors are prepared to lead, clearly communicate expectations,
improve retention, and increase organizational performance.
New supervisors learn to incorporate the Art of the Possible Leadership Model character traits into their leadership
style to ensure successful execution of the AFSC mission.
CPR/AED/First Aid certification training through the American Red Cross provides the knowledge and skills
necessary to recognize and respond to workplace cardiac emergencies. Four-parts to this course:
- Part 1 – CPR for adults: Instructor led, hands-on, and skill assessments. Students learn victim assessment,
scene safety, EMS reporting, how to perform chest compressions, and how to give rescue breaths.
- Part 2 – Familiarization with an AED: Design, operation, and use. Topics include machine activation, pad
placement and plug-in, and familiarity with the voice prompts. Scenario-based exercises provide handson realism and when to provide follow on care.
- Part 3 – Choking: Students hear explanation of mechanics of abdominal thrusts and back strikes.
Completion requires successful performance of all skill-based items.
Provides the general knowledge on workplace ergonomics IAW OSHA data. This course familiarizes employees with the hazards in their work areas and explains what preventive measures/practices help decrease lost work time, painful incidents, and increase job satisfaction.
This course provides instruction on the anatomy and physiology of the human back, the Biomechanics of lifting,
and the proper application of personal protective back equipment used in the workplace (using AFMAN 91-203 as
a reference). Instructors use the NIOSH Work Practices Guide and OSHA General Duty Clause for this course. The
course meets the needs of personnel who perform manual lifting in the workplace
This is a Train-the-Trainer course for Workplace Supervisors, Training Leads and HAZCOM Program Managers. The
course provides information on how to research, develop, and write a work center specific training plan, and
defining the hazards listed on the Safety Data Sheet (SDS). Trainers present the Industrial Hygiene Assessment as
part of the training to prepare students to explain the content to the shop employees as part of their Site-Specific
Training Plan. Further training content covers regulatory requirements, OSHA expanded standards, the
performance aspects of the standards, the responsibilities to OSHA, and the Globally Harmonized System
This course trains operators on the safety requirements, inspection, and operation of industrial cranes, hoists, and
slings. The course covers components and controls, crane safety, slings and spreader bars, rigging, and conducting
The classroom part of this training includes the initial training for prospective Hill AFB forklift operators. The
emphasis is on forklift safety, design and controls, and forklift stability – to include operating conditions, loads, and
inspection. This course teaches manipulation methods for picking up the load, lowering the load, stacking the
load, and un-stacking the load. Other course topics include, maneuvering, pedestrian awareness, safety in special
situations, hazardous operating conditions, and hazardous locations.
This training provides essential instruction for LOTO AUTHORIZED employees and supervisors of employees
authorized to perform Lockout Tagout procedures. The course provides the basic knowledge on Lockout Tagout as
required in OSHA 29CFR 1910.147 and AFMAN 91-203, Chap 21. This course covers the multiple energy sources to
lock out before performing service, maintenance, or repair activities. The class covers specific lockout
responsibilities and procedures for “authorized,” “affected,” and “other” employees
This course provides information on fall protection, safety precautions, responsibilities, preparation for use, and
general operating procedures for manned aerial lifts. The course covers the purpose, use, and location of operator
and safety manuals. Participants learn to conduct lift inspections, pre-start steps, basic operations, and hazardous
location requirements. In addition, participants learn to use AFTO Form 244 for documenting deficiencies and the
consequences of bypassing safety devices.